Notice For Recent IP Block Issue Dragon Nest SEA

 Dear SEA Adventurers,

 

 

We, the Dragon Nest service team has been conducting investigations and applying resolutions to accounts that have abnormally affected the server environment using the unauthorized 3rd-party program (e.g., auto/macro/bot, multi-client support program) up to present.

 

 

For these reasons and countermeasures, the resolution detailed below was taken along with urgent server stabilization on March 10th, but considering this was quite a sudden imposition, IPs blocked before March 16th will be released all at once.

 

 

 

 

[Details]

 

Date: March 16, 2021, Scheduled Maintenance (GMT+8)

 

 

Subject #1:  When 5 or more accounts (when the 6th account is connected) are connected from one IP at the same time, the corresponding IP block is taken.

 

 

Subject #2:  Subject #2:  All IPs blocked due to subject #1 will be released before the Scheduled Maintenance on March 16th (GMT+8)

 

 

Subject#3 (additional countermeasure): Subsequent accounts blocked due to subject #1 after the March 16th maintenance will be collectively investigated. Operational policy sanctions will be applied once auto/macro/bot program use is confirmed.

 

 

 

 

It is difficult to provide operational assistance for any reason regarding IP restrictions that occur after the measures are taken, so please be informed of this change in advance with this notice.

 

 

The above measures are expected to be inconvenient for players in an environment where multiple accounts simultaneously access from one IP, such as in a multi-use facility, but please understand that this is an inevitable measure for maintaining stable game service.

 

 

※These changes and information provided with this notice will be announced along with the revision of the Operational policy in April 2021.

 

 

 

Thank you.

 

 

 

Best regards,

EYEDENTITY GAMES

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