[UPDATED] BEWARE OF SCAMS AND HACKING Dragon Nest NA

Dear Heroes,


There has been an increase in cases of impersonating GM or EYEDENTITY employees these days and demanding personal information such as e-mail/password/2nd password.


Our operation team is aware of the seriousness of this damage and we’d like to provide you with the following guidance through this notice.


GM does not require passwords, personal information/items/gold or cash of any amount and does not flaunt/abuse authority referring to user’s account sanctions.

In addition, GM does not require Personal information (E-mail address / passwords /items /gold /cash of any amount) earlier through any channels such as Discord, Facebook and the other social media.

For example, the following mail, which is currently mistaken for an official EYEDENTITY email address, is not the official email. ( :eyedentitymessenger@outlook.com )


The official GM is adding [GM] ahead within the game and the name is as follows:


{GM}Loren (X)
(GM)Loren (X)
[GM]Loren (O)



More, please note that the exemplary foreshadower name shown below is not actually an official GM/ADMIN.

ex)

ADMIN1234
ADMlN3214

Also, other sites except for sea.dragonnest.com are phishing / scamming sites, so please be aware of the full domain check when using service.


ex)

https://dncherryhalloween.yolasite.com/


Events that are officially approved and operated must be published on the main website and must be carried out only through the official forum or official social media.


In addition, we inform you that EYEDENTITY will not proceed with leaked account recovery/restoration carried out by the player’s blunder.


Lastly, we encourage you to change your e-mail/password/2nd password periodically to enhance your security so that you do not leak any personal information to others and maintain a safe computer environment.


Thank you
EYEDENTITY GAMES

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