(Updated as of 17th August) Notification on 12th August Server Disconnection Issue Dragon Nest SEA

 

 

 

 

 

[Updated as of 17th August]

 

 

 

Dear Adventurers,

 

 

During the Scheduled Maintenance on August 17th, the fix application has been completed. Our team will continue to track the issue until it is recognized as fully resolved.

We apologize for the inconvenience once again.

 

 

Our team has delivered 2 FTG Recovery Potions (7-days durational) to all SEA accounts through Special Storage with a heart of apology. 

Please make sure to claim them by midnight on the 20th of August (GMT+8) with level 95 characters. 

 

 

※Only accounts created before starting this distribution are eligible for receiving the box and make sure to claim until 20th August 23:59 (GMT+8).
※Making re-delivery won't be made for any reason throughout 1:1 Inquiry Service or GMs.

 

 

 

 

We will do our best to resolve any issues as quickly as possible like this time and regret any inconveniences it may have caused you.

 

 

Thank you for your kind understanding.

 

 

 

 

 

Best regards,

EYEDENTITY GAMES

 

 

 

 

 

 

 

 

Dear Adventurers,

 

Once more, we apologize for the inconvenience due to the server delay disconnection around 21:00~22:30 on 13th August 2021 (GMT+8).

 


With this update, we also would like to share a brief finding summary of yesterday.

 

 

After the server issue was confirmed yesterday, the urgent investigation was conducted promptly, and as a result, a certain point suspected of being the main cause has been found, and developing a fix is now in progress.

However, the verification task of new patch is requested inevitably, so the fix delivery will be carried out after the verification task is thoroughly completed.

Our current plan at this time aims for August 17th during Scheduled Maintenance.

 

 

 

Once again, we sincerely apologize for any inconvenience you may have experienced, and we will do our best to fix it as soon as possible.

Thank you for your kind patience and understanding.

 

 

Best regards,

EYEDENTITY GAMES

 

 

 

 

 

Dear Adventurers,

 

 

We apologize for the inconvenience due to the server delay disconnection around 21:00~22:30 on 12th August 2021 (GMT+8).

 

Our team will investigate to determine the cause and set a suitable counteraction as soon we possibly can.

 

We are sincerely sorry for the inconvenience and ask for your kind understanding.

 

 

Best regards,

EYEDENTITY GAMES

 

 

Reacties

Een reactie posten

Populaire posts van deze blog

Lancer New Specialisation – Knightess Arise! Dragon Nest EU

Afbeelding
It’s time to shine the spotlight onto Lancea and her new specialisation! Knightess is a new 1st specialisation that Lancers can choose to train in, before branching out into Avalanche or Randgrid through respective second specialisations. Knightess Class and Skill Information ‘Knightess’ is a melee fighter who wields a jousting lance. Her skills specialise in stabbing and charging at her enemies. Knightess is a melee fighter who is largely affected by Strength and Physical Attack Power.  She has the advantage of countering attacks from enemies with her ability to move and cancel skills freely. She also has many skills that can pull enemies or launch enemies into the air and induce high paralysis. Main and Key Skills • [Gale Step] and [Splitter] have relatively short cooldown time so they can be useful to keep enemies in check. Furthermore, [Splitter] can attack and change positions at the same time so it allows you to respond more actively to enemie...
Meer lezen

[UPDATED] Payment Method Changes after July 16th Dragon Nest SEA

Dear Adventurers, We are here to inform our heroes that payment method changes that was scheduled for July 16th, has been held for now. However, all work including bug fixes, will be done during scheduled maintenance on July 16th. - Want to see the details of the scheduled maintenance process? https://sea.dragonnest.com/news/notice/all/363 https://sea.dragonnest.com/news/notice/all/362 Thank you for your patience. We would love to continue providing great service to our heroes. Thank you again. Dear Adventurers, Cherry Credits, as Dragon Nest payment method will be removed on July 16th (Tue) during the schedule service maintenance. We apologize for any inconvenience that may be caused. [Payment Method Changes] The date: July 16th (Tues), 2019 during the service maintenance If you would like to top up EYET with Cherry Credits, kindly do so before 16th July service maintenance. Thereafter only Paypal option will be availabl...
Meer lezen