[*UPDATED] Elite Dreamy Jumping Package Not Receivable Dragon Nest SEA

Dear Adventurers,




The Elite Dreamy Jumping Package not receivable from Special Storage, was retrieved and re-sent out today during the scheduled maintenance.


[The item retrieving/sending date] 
21st May during the scheduled maintenance
*Collectible for 1 week, until 28th May 23:59 HRS (GMT+8)

In addition, the Elite Dreamy Jumping Package at Web Shop has been removed, and it was added to Cash Shop.


Thank you for your patience. 
EYEDENTITY GAMES

Dear Adventurers,




We have previously announced that we would resend the package during today. However, we'll retrieve and send back the Elite Dreamy Jumping Package on next week's service maintenance due to technical issue.


The Elite Dreamy Jumping Package not received due to level limit will be retrieved and will be sent back to Special Storage as follows.


[The item retrieving/sending date] 
21st May during scheduled maintenance
*Collectible for 1 week, until 28th May 23:59 HRS (GMT+8)


Once again, we are sincerely sorry for the extreme lateness of sending the item.

Thank you for your patience. 
EYEDENTITY GAMES


Dear Adventurers,






There have been reports that the Elite Dreamy Jumping Package at Web Shop is under level limit and cannot be collected from Special Storage.


Due to the level limit of the Web Shop item, we have revised the Web Shop terms and conditions, as following (revised on 15th May, 2019, 14:22 GMT+8).


[Web Shop Items Terms and Conditions]
- Item will be collectible for character level above 40.


The Elite Dreamy Jumping Package not received due to level limit will be retrieved and will be sent back to Special Storage today.

[The package sending date] 
15th May 19:00 HRS (GMT+8)
*Collectible until 22nd May 23:59 HRS (GMT+8)


To make up for this item not being collectible, it will be removed from Web Shop, and added to the Cash Shop on next week’s service maintenance.


We are sincerely sorry for the inconvenience.

Thank you for your patience.
EYEDENTITY GAMES

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