Confirmed Unstable Network Issue on 13th April Dragon Nest NA

Dear Heroes,

 

 

Our team confirmed that the unstable network caused an abnormal game termination around 3:00 AM 13th April and we sincerely apologize for this issue.

 

 



Currently, the above issue has been resolved and the stable network situation has been restored, and our team will continue to check.

 

 

 

We'd like to deliver some compensated items as below for heroes who may have experienced this inconvenience.

 

 

 

 

[Compensation Item List]

 

 

FTG Recovery Potion (1500, 7days) (1)

Magnifying Glass (10)

Magic Wand (5)

 

 

 

-The item will be delivered on 13th April at 5:00 AM (PST) and can be collectible until 16th April 23:59 PM (PST).

-The item will be delivered on account basis and above 45 characters can receive them.

-Unclaimed/Expired/Deleted items can be reimbursed for any reason.

 

 

 

 

 

 

Once again, we deeply apologize for this issue and kindly ask your understanding.

 

 

 

 

 

Regards,

EYEDENTITY GAMES

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