Temporary Account Ban for Certain Players Having Suspicious Play Record Dragon Nest NA

 Dear Heroes,

 

 

 

 

There have been several reports of certain players that having suspicious play records recently and as a result of the investigation and review of them, the below partial list who are therefore subject to [7 days Temporary Account Ban] on January 6th.

 

 

 

 

 

 

 

[7 days Temporary Account Ban List] (IGN)

 

 

 

 

 

*y**cr**e

K***

 

 

 

 

 

 

 

Players who are sanctioned for the above reasons are obligated to submit their play record and explanatory materials such as play video or screenshot through 1:1 inquiry by 23:59 (PST) on January 13, 2021.

 

 

 

Based on all the responses and explanatory data shared during the grace period, our team will conduct an investigation once more, and all the information will be stored permanently.  

 

 

 

If it is determined that the result of the re-investigation for 1 week is the same as the initial review result, the sanction period may be extended until 6th January 2022 23:59 (PST). In that sense, we urge those who have been sanctioned to respond to the inquiries we ask for sincerely.

 

 

 

 

 

Please be aware that any activities including any type of abuse that harms the game environment and go against game policy will be subject to Account Ban, as stated in our policy.

 

 

 

 

 

 

▶ Operation policy information: https://us.dragonnest.com/policy/operation-policy

 

 

 

 

 

We ask for your cooperation in maintaining and building a healthy gaming environment.

 

 

 

 

Thank you for your cooperation.

 

 

 

Regards,

EYEDENTITY GAMES