Warning Notice for Abusively Benefited Players Dragon Nest SEA

 

 

 

Dear Adventurers,

 

 

Our team recently have detected the abnormal gold flow and load by using Guild Storage while conducting different types of investigations and also detected certain players abusively benefited. (DN-CHT 03)

Players involved in this case have been temporarily suspended from their game service and all the golds that are interpreted as unfairly acquired have been deleted during Scheduled Maintenance from 29th March, 2022 to 31st March,2022.

Along with this notice, we would like to allocate a prior warning to provide players involved in the sanctions with a period of consideration not to allow further service policy violations,

 

 

The investigations have been conducted based on game logs and data, and players who have been suspended with the above topic will be given the right to re-investigate or request an explanation with relevant evidence by April 7, 2022 (GMT+8).

Please use our Customer Center to make the request.  (Go to Customer Center ▶)

Compensations are not provided for entire items that have expired during the suspension period and opportunities that have not been played, and service restrictions will be removed immediately if the explanation and proof within the deadline is clear.

 

 

As of last, we also would like to inform you that this is based on the [GM]'s discretion clause in accordance with the current Operational Policy.

└Operational and Abuse Policy (2021): https://sea.dragonnest.com/policy/operation-policy

 

 

 

We will do our best to provide healthy and pleasant gameplay.

Thank you.

 

 

 

Best regards,

EYEDENTITY GAMES