Cash refund on unused Grubby Keys due to misinformation Dragon Nest NA

Dear Heroes,

We are sorry about Grubby Key Information misinformation in September Patchnote.
We decide to return EYE-CASH only the amount of Grubby keys that purchased after patch maintenance and ‘left unused’ before 00:27 (PDT) 6th September 2019, to players who requested their refund.

Players who want to request a refund regarding ‘unused’ Grubby Key,
please send 1:1 enquiry to us before 23:59 8th September 2019 (PDT).
We will not proceed refund on 1:1 enquires which are sent after 23:59 8th September 2019 (PDT).

Again, we give our sincere apology about misinformation.

Best,
EYEDENTITY GAMES

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