[Updated as of 20th March] Confirmed Jade and Dust Drop Issue from Fission Maze Dragon Nest SEA

Dear. Adventurers,

 

 

As previously announced, temporary sanctions were applied on certain players based on the issue with following our operation policy.

 

After our further reinvestigation and verification of compiled data, we felt compelled to change the sanctioning criteria based on the results.

Shown below are the changes:

 

 

[Changed Criteria]

 

Chance to get Legend Grade Jade by clearing Fizzion Maze more than a certain number of times  

→ 14 days ban (DN-DUP-03)

 

 

 

As a result, total of 39 abusers have been sanctioned and will be sanctioned by April 1, 2020, at 23:59. (GMT+8)

 

 

 

We apologize for the inconvenience, and we will do our best to prevent such an issue.

 

 

Best regards,
EYEDENTITY GAMES

 

 

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Dear. Adventurers,

 

 

We have completely fixed the below issue and will do our best to prevent the same issue for the next time.

 

 

As we have guided all heroes earlier, we will inform you that temporary sanctions have been applied to users who meet the following standards.

 

 

 

 

 

[Standards for sanctions application]

 

Users who played Fission Maze 2 to 19 times > 7 days ban
Users who played Fission Maze more than 20 times > 14 days ban

 

 

[Updated]

- Appeals will not be entertained and the above sanction is final.

 

 

Thank you for your understanding.

 

Regards,

EYEDENTITY GAMES

 

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Dear. Adventurers,

 

 

 

 

We have identified the drop issue which gains jade/jade dust from Stage Clear Box when clearing Fission Maze. 

 

 

The issue will be revised soon and operational measures will be applied following the operation policy, so please refer to the gameplay.

 

 

 

We sincerely apologize for the inconvenience.

 

 

 

Regards,

EYEDENTITY GAMES