Posts

Posts uit november, 2020 tonen

Super Pets' Boom Boom Beverage Option Change Advanced Guide Dragon Nest NA

  Dear heroes,     With the upcoming November update,  the current tradeable Super Pets' Boom Boom Beverage will be changed as non-tradable items.     We have maintained the current prime key item value to create a comfortable playing environment for all heroes, but our team has reconsidered the value of the item along with placing Pandora Point Store and finally decided to change the item from a tradable one to a non.       [Change Detail]   The trading option of Super Pets' Boom Boom Beverage changes as follows:   Current: Tradable / Server Storage available After November update: Non-Tradable / Server Storage available         For those who have acquired or held the item before starting the November update, this change will not be generated. In other words, the items acquired before the start of the November 4th update patch can be used as a tradable option even after the update.   However, the item that you will acquire after finish the November Update, it will be set to th

[GM EVENT] Make Our November ! Dragon Nest NA

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  [GM EVENT 1: Oh My Dear!]  (CLOSED)                         (Street Nearby Dragon Nest Studio)                       Is there another season as romantic as autumn? Write a letter to the ones you love most with your romance, heart!                     [Event Period]           4 days   After November 4th scheduled maintenance starts                           ~ until November 8th 23:59 (PST)                                [How To Participate?]               ① This event is conducted through a  Twitter  post.  Please participate by commenting on the event post. ※Event posts will be uploaded after maintenance starts on November 4th.       ▶ Go to Twitter Post (Click)                 ②  Specify your IGN and the recipient  you want to send the letter  Lastly, fill in the mail body. Like the example below!         ※Please choose your recipient between the Dragon Nest NPC or Character. ※Please be sure to write a letter in  English only . ※ In accordance with the Twitter policy,  please write 

Confirmed The Unable Sign Up Forum Issue Dragon Nest NA

  Dear heroes,     Our team has identified the unable issue in registration for the official Forum Site.  We are very sorry for the inconvenience and will be back with the update and resolution way.   Regards, EYEDENTITY GAMES

Abuser's Account Ban Notice for Recent Invader Appearance Issue Dragon Nest NA

  Dear Heroes,     Last October 15th, 2020 (Thu),  our team fixed a newly discovered urgent stage bug, abnormal resting place, and invaders' appearance issues.   ▶Link:   https://us.dragonnest.com/news/notice/all/706   Afterwards, a  close investigation was conducted to identify accounts that deliberately exploited the bug and gain a large scale of advantage.   A  total of 11 accounts were found  to be involved consequently.     The accounts involved should have been subject to permanent account sanctions under  the operation policy, but after thorough discussions the operation team decided to implement a one-time, exceptional consideration.     In conclusion,  account sanctions for at least 14 days and up to 30 days were imposed  on the accounts which abused the discovered issue, starting on October 25th (Sun).       We'd like to inform all of you that we'll continue to apply stringent countermeasures to abnormal play or bug exploitation cases to keep a healthy game enviro

[Resolved] Confirmed The Issue of Non-existent Resting Place Dragon Nest NA

  Dear heroes,     Our team has identified the issue where a resting place is not present at any stage.    We fully understand how inconvenient this is because one of the most important elements in Dragon Nest play. Rest assured, now we're urgently checking the issue out now, and will update a resolution way as quickly as we can.     We kindly ask for your understanding and patience.     Regards, EYEDENTITY GAMES

Regarding Lucky Draw Event with Crazy Duck Event Dragon Nest NA

  Greetings heroes,     We are here to announce an update for the winners of our previously held event on August  [Lucky Draw Event with Crazy Duck].   Firstly, we would like to thank all heroes for participating in the event. Due to our first time in holding this event and the overwhelming number of participants, there has been some delays as we need to verify the winners’ provided information. To this, we sincerely apologize, and we will do our best to provide our heroes with better events on future.   After the upload of this notice, there will be an email (Email domain ending with  eyedentitygames.com ) sent to all winners within 24 hours. Kindly check your registered email address.   For winners who will not receive an email, please check your Junk or Spam folders for our email. Should you need further assistance, kindly reach to us via 1:1 Inquiry for a follow-up.   If you report false information, you may be subject to sanctions in accordance with the operating policy.   Thank y

Apology Notice for Misguided Details of Frontal Breakthrough Heraldry Dragon Nest NA

  Dear. Heores,       We uploaded and shared,  the   details of Frontal Breakthrough Heraldry  is misdirected to guide through in the last October patch note.         The changes are as follows:             ■Previous Guide:   Frontal Breakthrough Heraldry possesses Attribute ATK stats and  can be equipped  along with Fierce Battle Heraldry and Vigor Heraldry.           ■Corrective Guide   Frontal Breakthrough Heraldry possesses Attribute ATK stats and  cannot be equipped  along with Fierce Battle Heraldry and Vigor Heraldry.             ▶Patch Note Link:   https://sea.dragonnest.com/news/notice/all/589#1-1       We sincerely apologize for this misguide and inconvenience.           Best regards, EYEDENTITY GAMES

Confirmed The Issue of Unable Returnee Holy Chamber Cut Dragon Nest NA

  Dear Heroes,       Our team confirmed the issue in which the returnee can't cut the beginning scene at the Holy Chamber stage.   (Can't talk with NPC Geraint)     We are very sorry for the inconvenience and will be back with the update and resolution way.     Regards, EYEDENTITY GAMES

October Event Details (Updated on October 21) Dragon Nest NA

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   Happy Halloween!    [Event Details] - Log in and get the reward!      [Note] - Event Item will be delivered through Special Storage,  by account basis. - Items are collectable from 00:00 to 23:59 (PDT) - Items that are not claimed and expired will not be reimbursed. - Above level 95 character is eligible to receive the items. - Please note that the maintenance on November 4th will begin earlier than usual. The scheduled maintenance time starts  from 18:00 (PDT) , we will notice when the maintenance time changes.                    Rock the Storm of Time and Space – Season 2 -    [Event Period] - After October 7 Update maintenance ~ Wednesday, November 4, 18:00 2020 (PDT)     [Event Detail] - Clear Storm of Time and Space 1 time and Get a Dimension Rock (Gale) (1 day) & High Grade Garnet 1,000ea     [Event Reward] - Dimension Rock (Gale) (1 day) - High Grade Garnet 1,000ea     [Note] - This Event will be proceeded  by World Weekly Mission  and event reward will be given by World